Hospodárstvo

Reform of the European Package Travel Directive

Petícia je zameraná na
EU Komission
2.576
43% dosiahnuté 6.000 do cieľa zbierky
  1. Zahájená 8.9.2020
  2. Zbierka ešte 18 dni
  3. Podanie
  4. Dialóg s príjemcom
  5. Rozhodnutie
Súhlasím s tým, že moje údaje budú uložené . Žiadateľ petície môže zobraziť Meno a miesto a preposlať ďalej príjemcovi. Tento súhlas môžem kedykoľvek odvolať.

The existence of the tourism industry worldwide is threatened by COVID 19 and the associated travel restrictions. This is reinforced by the European Package Travel Directive 2015/2302 (2011/83/EU).

We demand that customers pay a proportion of the cancellation fees in the event of cancellation due to force majeure.

Dôvody

According to European Package Travel Directive, tour operators must refund the entire travel price within 14 days if a trip cannot take place due to unavoidable extraordinary circumstances.

The tour operator has already provided work before the start of the trips: consultation, offer preparation, booking of travel services (flights, hotels, excursions, transfers). Beyond that, in particular, small and medium-sized special tour operators, make advance payments for their customers by pre-payments of flights, hotels, etc.

In the event of cancellation due to a pandemic, the tour operator may not charge his customers for either the service provided or advance payments made.

Since 18th March 2020, the back completion of already booked journeys takes place. Again, tour operators provide work for the cancellation of services for which they don´t get paid. They receive no or delayed refunds from the airlines. Money already paid abroad usually won´t be refunded, the tour operators themselves only receive credit notes. Many special tour operators have already been forced to close down due to the Package Travel Directive.

For the consumer, this means that the variety of tour operators in the EU is disappearing. Small and medium-sized tour operators who organize individual trips cannot survive. Corporations are supported by the government and will dictate the market and prices in the future.

We demand that customers pay a proportion of the cancellation fees in the event of cancellation due to force majeure.

The possible legal framework for this amendment has been pointed out by Prof. Dr. Führich in an open letter to Minister of Justice Mrs. Lambrecht: reiserechtfuehrich.com/2020/08/19/offener-brief-an-justizministerin-experte-fordert-neue-storno-regelung-bei-pandemien/

If you also would like to maintain a variety of offers and tour operators in the European travel industry and you believe that the work done and the time invested should be fairly paid, we would ask you to vote for an amendment of the European Package Travel Directive.

správy

rozprava

So keep medium and small tourism agencies alive by fair cost sharing during this Covid Crisis!

Zatiaľ žiadny argument CONTRA.

Prečo ľudia podpíšu

  • pred 16 minútami

    Kyse on yritykselleni erittäin kriittisestä asiasta

  • Tom Seppala Helsinki

    pred 27 minútami

    I am owner of similar touroperator and face this same problem.

  • pred 29 minútami

    It is not fair to refund 100%. 50-70% is ok.

  • pred 33 minútami

    Omdat de hoogte van de verantwoordelijkheid irreëel is. Het maakt in basis gezonde bedrijven onnodig kwetsbaar wat leidt tot onnodige faillissementen. Verhouding marge en verantwoordelijkheid is geheel scheef.

  • pred 56 minútami

    Travel Agents EU wide have ZERO protection within this Travel Directive. The Pandemic has highlighted its flaws

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