La petición está dirigida a: Petitionsausschuss des Europäischen Parlaments

The petitioner complains about the alleged non-compliance of the heating supply in Bulgaria with European Union Law . According to him, Directive 2012/27/EU on energy efficiency and Directive 2011/83/EU on consumer rights are not implemented correctly in Bulgaria. He alleges that the monopolist heating company uses deliberately to its advantage algorithms to calculate the heat used, causing economic inconvenience to energy consumers. The petitioner also claims that national legislation provides for an amount of money to be charged for heaters for which citizens have expressed a will not to use.. Additionally, he alleges that the national authorities provide undue State aid. The petitioner requests for actions to be taken against national authorities with a view to protecting citizens` rights, respecting Union law in the field of consumer rights protection and the obligation of judicial and administrative authorities to enforce it.